A third generation pharmacist, Jim has 25 years of industry experience. Prior to forming his own company, Jim was Vice President of Marketing and Sales for Caredata, a healthcare consumer research company. He also held sales and marketing management positions at Hoffmann-La Roche, IMS America, SMG Marketing Group and Medical Data International (MDI). Jim received both his Masters of Business Administration in Health Administration and Bachelor of Science Degree in Pharmacy from Temple University in Philadelphia. He has worked within the hospital, chain, community, and wholesale pharmacy settings and as a Hospital Administrator at the Graduate Hospital in Philadelphia. As an active member of the Academy of Managed Care Pharmacy (AMCP) since 1990, he was co-author of the chapter on member satisfaction and member services for the AMCP Managed Care Pharmacy Practice textbook and published an article on Medicare Member Satisfaction in Clinical Therapeutics. Jim has developed and introduced information on a wide range of healthcare topics and has presented consumer and pharmacy customer satisfaction survey results at a number of national and regional industry meetings including: AMCP, NMHCC, AAHP, ACOG, NACDS, FMI, NCPA and others. In his current role, Jim works closely with health plans, PBMs, pharmacies and pharmaceutical companies to help them assess and improve their competitive position. WilsonRx® independently collects and reports consumer perceptions of their pharmacy, PBM, health plan and medical treatment as well as the advice and opinions of physicians, pharmacists and payers.
Another third generation pharmacist, Robert is COO, owner and manager of Capital Professional Resources, a company that provides pharmacy services to acute care hospitals, mail order facilities, home health organizations, retail pharmacies and institutional nursing home pharmacy providers. Previously, Rob was the President of Continuing Care Rx, a long term care and hospital pharmacy provider. Rob has also worked as Director of Pharmacy for Gatti LTC Services, Amcare Health Services, Care Apothecary and PRS Consultants. Rob earned his Bachelor of Science Degree in Pharmacy from the Philadelphia College of Pharmacy and Science and is a Fellow of the American Society of Consultant Pharmacists and is an executive board member of the Pennsylvania Society. He is also a member of the Newport Economic Development Council and enjoys outdoor activities and sports. In his role as the head of business development for WilsonRx®, Rob investigates and implements new strategic business opportunities and alliances as well as product and market research opportunities. Wilson Health Information independently collects and reports consumer perceptions of their pharmacy, pharmacy benefit and health insurance as well as their perceptions of their medical treatment through the annual WilsonRx® Pharmacy Survey. WilsonRx® provides unique insight into perceptions of care.
President of Capital Professional Resources, LLC (CPR). Bill brings extensive knowledge and experience from the hospital and institutional care market industry. He received his BS in Pharmacy from the Philadelphia College of Pharmacy and Science. Bill was a founding partner and chief operating officer of Continuing Care Rx, a regional institutional pharmacy provider. Bill has worked in both acute-care hospital and long-term care areas. He is an experienced manager having served as the Director of Pharmacy in a smaller community hospital, The Gettysburg Hospital and a large community teaching hospital, Polyclinic Medical Hospital in Harrisburg. While at Gettysburg he developed and implemented a modern unit-dose drug distribution and an intravenous drug mixing program and a Pharmacy based IV team and Home IV program. While at Polyclinic Medical Center Bill was responsible for the management and operation of a 550 bed community teaching hospital that provided comprehensive pharmacy service to both the inpatient and outpatient areas. In addition he was responsible for the development of service to a hospital managed long-term sub-acute care unit. He successfully implemented a computerized pharmacy system (SMS) to the inpatient and long term care units of the hospital. Bill has extensive experience with JCAHO and State Accreditation of pharmacy services and has successfully guided his pharmacies through at least 6 JCAHO surveys over 15 years as a hospital manager. Bill has served as an advisor to the Pharmaceutical Assistance Contract for the Elderly (PACE) program in Pennsylvania and has served as president of the Southeastern Pennsylvania Society of Hospital Pharmacists (SEPSHP).